1. What is the return/exchange policy?
You can return or exchange items within 7 days of delivery if they are unused and in original packaging. Customized and clearance items are non-returnable.

2. How do I report a damaged item?
If you receive a damaged item, please contact our customer service within 48 hours for a replacement or refund.

3. When will I receive my refund?
Refunds are processed within 7-10 business days after we receive and inspect the returned product.

4. Do you offer free shipping on returns?
Yes, return shipping is free for damaged or faulty items.

5. What payment methods do you accept?
We accept all major credit/debit cards, UPI, and secure instant payment options for a smooth checkout experience.

6. How long does delivery take?
Delivery typically takes 5-7 business days, depending on your location.

7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS.

8. Do you offer customization?
Yes, we offer custom furniture designs. Contact us for more details.