Shipping policy

 

Shipping Policy for www.e-furniture.in

At Royal E Furniture Home Solutions India Pvt Ltd, we aim to deliver your furniture safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Shipping Areas
- We currently deliver products within India. 
- Delivery to remote locations may take longer or incur additional charges.

2. Processing Time
- Standard Products: Orders are processed within 3-5 business days.
- Custom/Personalized Products: Orders may take up to 14-21 business days depending on the complexity of the customization.

3. Shipping Charges
- Shipping charges are calculated based on the weight, size, and delivery location of the products.
- Any applicable charges are displayed during checkout before completing the order.

4. Delivery Time
- Estimated delivery time is provided at checkout and is subject to change due to logistics, weather, or unforeseen circumstances.
- While we make every effort to meet estimated delivery dates, delays may occur. Customers will be notified in such cases.

5. Delivery Process
- Our delivery team will contact you to schedule the delivery time.
- Please ensure that the delivery address is correct and accessible.
- Customers are responsible for checking the condition of products upon delivery.

6. Damaged or Missing Items
- Inspect your order upon delivery.
- Any damages, defects, or missing items must be reported within 7 days of delivery to support@e-furniture.in with clear photographs.
- We will arrange repair, replacement, or refund based on our assessment.

7. Customer Responsibilities
- Provide accurate delivery information, including phone number and address.
- Ensure someone is available at the delivery address to receive the product.
- Follow care instructions for the products after delivery to avoid damage.

8. Contact
For any queries or shipping assistance, please contact us at:

Legal Name: ROYAL E FURNITURE HOME SOLUTIONS PRIVATE LIMITED
Trade Name: ROYAL E FURNITURE HOME SOLUTIONS PRIVATE LIMITED
Constitution of Business: Private Limited Company
GSTIN: 29AANCR7964A1ZX
Type of Registration: Regular
Date of Registration: 03/09/2024
Period of Validity: From 03/09/2024 – Not Applicable

Principal Place of Business:
Shop No. 01, Kalli Palya,
Jakkur, Near Temple,
Yelahanka, Bengaluru, Karnataka – 560064, India

Managing Directors / Key Managerial Persons:

Iqra Aqdas – Director, Karnataka

Affan Wajid – Director, Karnataka

Jurisdictional Authority:
LGSTO 152 – Bengaluru
Assistant Commissioner: Maruthiprakash Prameela